Contact Us

Get in Touch with Us

We welcome you to reach out with any questions or concerns you may have. Our team is committed to providing clear guidance and steady support throughout the process.

Our Contact Details

Phone Number

You can reach us at +1 (437) 886-2010 for any inquiries or support. We are here to assist you.

Email Address

For questions or concerns, please email us at support@refundsauthority.com. We aim to respond promptly.

Office Locations

Visit us at our main office located at 800 Rue du Square-Victoria, Montréal, QC Canada

    Contact Us

    We would love to speak with you.
    Feel free to reach out using the below details.

    Common Questions

    Find answers to your questions about our services and recovery process.

    Have more questions?

    We understand that you may have specific questions about our services or about issues related to cryptocurrency fraud. This section is intended to provide clear answers to common topics. If you don’t find what you’re looking for, please don’t hesitate to contact us directly.

    Learn More

    If you believe you have been affected by fraudulent activity, we recommend discontinuing any further communication with the involved parties and preserving all relevant records, including messages and transaction details. From there, reaching out to our team can help you better understand what options may be available based on your specific circumstances.

    Our approach involves a thorough review of each case, including the examination of available transaction data using blockchain analysis tools where applicable. We also work within established legal frameworks and maintain communication with relevant authorities in Canada to support our efforts.

    As a non-profit organization, we do not charge for our services. Our work is carried out on a pro bono basis, reflecting our commitment to supporting individuals affected by financial fraud without financial barriers.

    The timeline for each case depends on a range of factors, including the nature and complexity of the situation, as well as the responsiveness of relevant third parties. We maintain regular communication with those we support and provide updates as progress is made.

    Client Feedback

    Hear directly from our clients about their positive experiences!

    ”I lost over $40,000 in Bitcoin to a fake trading platform. I didn't know where to turn. Refund Authority took my case and I didn't pay a cent until the money was back in my wallet. Legit service.”
    Clarice TurnerInvestment Scam
    Clarice Turner
    ”Someone hacked my phone and cleaned out my crypto wallet. The team helped me file reports and track where it went. Took a while but they stuck with it. Never asked for money upfront like those other sites.”
    Brian MotenCryptocurrency scam
    Brian Moten
    ”An exchange froze my account with $8,000 inside and stopped responding to my emails. Refund Authority stepped in, handled the dispute, and got my account unlocked within a month. No upfront fees. No runaround. Just results. Highly recommend.”
    Joyce GouldExit Scam
    Joyce Gould
    ”I'm not tech savvy at all. When I lost access to my old Bitcoin wallet, I figured the money was gone forever. These guys helped me get back in. They explained everything in plain language and didn't make me feel dumb. Took a few days but they did it. No complaints.”
    Sharon RoddyInvestment Scam
    Sharon Roddy
    "A friend recommended an investment platform that turned out to be fake. I lost $9,000 before realizing it. Refund Authority took my case and handled everything. No money upfront. They kept me updated and got my funds back in about two months. I'm so relieved."
    Sophia MartinezInvestment Scam
    Sophia Martinez
    "I had $14,000 stuck on an exchange that stopped answering my support tickets. Refund Authority stepped in and sorted it out. They didn't ask for payment until after my money was returned. Worth it."
    Marcus Webb Exit Scam
    Marcus Webb
    "Someone hacked my phone and stole my crypto. I didn't know where to start. Refund Authority helped me file reports and track the transactions. They stayed on it for months and never gave up. Got most of it back.
    Tanya BrooksCryptocurrency Scam
    Tanya Brooks
    "Met someone online who talked me into a crypto trading site. Put in $7,500 and then couldn't withdraw anything. Refund Authority took over communications and applied pressure. Within weeks I had my money back. Legit service."
    Derek SimmonsInvestment Scam
    Derek Simmons
    "Got talked into a crypto investment group on Telegram. Put in $8,000 and then they blocked me everywhere. Refund Authority helped me get it all back. They handled everything and didn't ask for payment until after I had my money. Legit."
    Rachel FosterInvestment Scam
    Rachel Foster
    "Trading platform held my $6,500 for months with no explanation. Refund Authority got them to release it within weeks. No upfront fees, just results."
    Greg OwensExit Scam
    Greg Owens
    "Someone stole my seed phrase and drained my wallet. Refund Authority helped me track the funds and recover what they could."
    Monica ReyesLost Wallet
    Monica Reyes
    "I tried withdrawing $10,000 from an exchange and they locked my account. Customer service ghosted me. Refund Authority stepped in and sorted it out. Money was back in my wallet within a month. Great service."
    Tyrone JacksonExit Scam
    Tyrone Jackson
    "Clicking a bad link cost me $4,000 from my wallet. Refund Authority helped me file reports and track where it went. Took a while but they stayed with it and recovered most of it. Trustworthy people."
    Danny WallaceCryptocurrency Scam
    Danny Wallace
    "Met someone on Instagram who convinced me to invest in crypto. Lost $7,200 to a fake platform. Refund Authority took my case and got my money back."
    Paige CrawfordInvestment Scam
    Paige Crawford